Hacking Bureaucracy – All Postings
For years, I have pondered the dilemma of toxic bureaucracy and how it continues to choke institutions of public service, business and community service …
I grew up in a small business family. In such times small business was a pretty good deal. You could pick your business, pick your city or town, buy a small storefront or commercial property and spend the next forty years working your assets off …
Much too often, these days I find myself drinking my coffee in the morning and yelling at the radio.
Let me explain … Those who have known me for a while know that the three things I have often say I could do without are … meetings, committees and workshops.
It was almost twenty-five years ago that I had a fortuitous dinner with a guest speaker from California. Etienne Wenger would have as great an impact on my thinking then as Peter Senge did a few years before that.
Deep in the coalmines of yesterday, the miners would carry a canary in a cage. The ecosystem in a coal mine could become toxic at any time and a canary that stopped singing was essentially a music artist that was telling you that your environment was not healthy.
The first is that slow, incremental change in some process, policy or product that comes with an understanding that what we are doing here is actually working very well, thank you very much.
As we continue to study the fine arts and practices of leadership, engagement and systems thinking, we know that a really great story often helps us in our understanding of sometimes difficult and complex ideas.
I grew up in a culture where competition was considered to be the perfect cultural crucible for both the development of high quality products and the eventual material and market success of such.
A question I like to ask in my storytelling seminars asks, is it possible to change a big narrative…a big story.” Can we change a story that many of us have accepted as “the way it is” for a long time?
Recently our local city council had an epiphany. For readers not familiar with my city, Calgary Alberta, we have, what is considered a very thoughtful and progressive city council led by a gentleman who has been described, by vote, as the best mayor in the world in 2014 … Mayor Naheed Nenshi.
Strategic Planning has been with us for some time now. The good is that having a plan is probably still a better idea than not having a plan. The bad is that such matters are often still done out of a sense of compliance and is still seen as a high cost“ product created in part by inside “outsiders” and outside “insiders.”